Cheesed off but never beaten

I’m sure by now you may have seen our posts on twitter or facebook about our drama earlier this week. On Monday night our office was broken into by some toe-rag who managed to swipe our lovely array of machinery. Five mac’s in total were taken along with our server and various other bits. It was a shock for all our colleagues at first and left us all feeling rather violated. But we won’t let this get us down. We won’t be beaten.

On the plus side, it proved that our disaster recovery programme kicked in and all data was backed up off site and 100% secure. We would like to think that we have offered our usual levels of service in trying times.

We are getting back on track with the hardware (macs) and would like to thank Steve at Hardsoft of Shoreditch for his help and speedy service for getting us up and running. We have learned a hard lesson and from now on we will be using portable machines that will not be left overnight on the premises.

Finally we would like to thank our friends, family and clients for their support and good wishes over the past few days.

The Slate Team.

Posted: October 2012

Author: Slate Team Member

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Our Commitment To You During COVID-19

Due to the recent developments relating to COVID-19 (Coronavirus), we have decided to take the advised precautionary measures given by the Government to work remotely.

What does this mean for my site?
We are totally committed to our clients despite the temporary physical changes. All of our employees are equipped to seamlessly connect with our colleagues and our clients in a secure and productive environment, while working remotely at any time. We feel confident in our continued ability to serve your business, regardless of our physical work locations. This circumstance will not compromise the security of your site.

How can I reach you?
Meetings
We are not physically based in our usual office until further notice, so if you’d like a meeting pertaining to the maintenance of your site or any new work, we can arrange a remote video chat meeting through Zoom or Skype at a suitable mutually agreed scheduled time.

Call & Email
If you’d like to contact us about your site our lines are still open from 9AM-5:30PM on 02077 395 918 and we’re constantly active through our support@helloslate.co.uk email.

Thank you and be safe from the Slate team.